Legal

Privacy Policy

Your trust matters to us. This policy sets out, in plain language, how we look after the personal information you share with Goat Residentials.

01Introduction

Goat Residentials ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information, and your rights in relation to that information.

We handle personal information in accordance with the New Zealand Privacy Act 2020 and the Information Privacy Principles. By using our website or providing us with your information, you consent to the practices described in this policy.

02Information we collect

We collect personal information that you provide to us directly, as well as limited information collected automatically when you use our website.

  • Contact details such as your name, email address and phone number
  • Enquiry details, including the property or service you are interested in
  • Any information you choose to include in messages to us
  • Technical data such as your IP address, browser type and pages visited

03How we use your information

We use the personal information we collect to operate our business and provide you with our services.

  • To respond to your enquiries and arrange viewings or consultations
  • To provide information about properties, services and progress on your build
  • To improve our website, services and customer experience
  • To comply with our legal and regulatory obligations

04Disclosure of information

We do not sell or rent your personal information. We may share it with trusted third parties who help us deliver our services — such as our trades, sub-contractors, finance partners and IT providers — but only to the extent necessary, and subject to appropriate confidentiality obligations.

We may also disclose information where required by law, or to protect our rights, property or safety.

05Cookies & analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can disable cookies through your browser settings, though some features of the site may not function as intended.

06Data security & retention

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access, disclosure or alteration. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

07Your rights

Under the Privacy Act 2020, you have the right to request access to, and correction of, the personal information we hold about you. To make a request, or if you have any concerns about how we handle your information, please contact us using the details below.

Email: hello@goatresidentials.co.nz · Phone: +64 9 320 1184

08Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.